Start with a trigger
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
MESA is the most flexible way automate Shopify to Smile.io. Easily add workflows to simplify your work.
Top companies trust MESA to automate the work that runs their business.






MESA helps you make workflows that keeps your business running. A trigger is the event to start a workflow then, actions are performed.
Shopify to Smile.io automations get more done in less time. Automate the everyday tasks holding back your potential growth.
As customers shop, MESA updates their tags, fields, and records in real time. Your email lists, loyalty tiers, and CRM stay accurate without anyone touching them manually.
MESA monitors inventory levels across your catalog and triggers alerts or reorder actions the moment stock drops. Your team knows before customers ever see "sold out."
Orders, customers, and products flow automatically to the tools your team already uses — spreadsheets, CRMs, ERPs, and more. Every system stays in sync without manual exports.
Use AI to read order details, customer history, and product data to take action on your behalf. Tag, notify, update, or escalate — without writing a single workflow from scratch.
Wholesale, gifting, B2B, pre-order — MESA reads order data and sends each one down the correct path. Fulfillment, notifications, and external syncs all happen without manual sorting.
When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.
When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.
When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.
When a VIP customer places an order, files a refund, or shows a churn signal, MESA flags it for your team. Your best customers get the response they deserve before the moment passes.
Your AI assistant reads Shopify purchase history and engagement signals to flag customers who are close to a tier threshold or overdue for re-engagement. MESA acts on those signals in Smile.io before the window closes.
Build AI agents in minutes that integrate, automate, and simplify your business.
Try for free Try MESA for free, 7-day trial included.MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
Next, choose the action that should follow the trigger.
Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.
Linking actions to triggers is how you build a seamless workflow process.
Make your workflow even more flexible using built-in apps.
Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.
Personalization ensures your workflows fit your unique business requirements.
Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.
With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.
Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.