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MESA is the most flexible way integrate Smile.io to any app so you can get more done with less effort.

Rated 4.7 out of 5 stars on the Shopify App Store

Top companies trust MESA to automate the work that runs their business.

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Connect Smile.io to your favorite apps

MESA lets you connect Smile.io to any app - no coding required.

Build any integration using Smile.io workflow steps.

Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Smile.io docs in our knowledge base.

Why integrate Smile.io with your business?

Integrating Smile.io into repeatable workflows helps you accomplish more in less time. Automate more tasks to unlock growth at scale.

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Keep loyalty data in sync with your marketing tools

When a customer earns or redeems points in Smile.io, MESA updates their record across your stack — email platform, CRM, Shopify tags. Every tool reflects where each customer stands in your program.

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Enroll customers in your loyalty program automatically

When a customer meets a condition in Shopify — first purchase, spend threshold, product type — MESA adds them to Smile.io without any manual steps. Your program grows as your store does.

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Trigger rewards at the moments that matter most

When a customer hits a milestone — a birthday, a VIP tier, a win-back window — MESA triggers the right Smile.io action and can notify them through your preferred channel. No manual monitoring required.

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Alert your team when high-value loyalty customers need attention

When a VIP customer places an order, files a refund, or shows a churn signal, MESA flags it for your team. Your best customers get the response they deserve before the moment passes.

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Let AI identify which customers are ready for a loyalty push

Your AI assistant reads Shopify purchase history and engagement signals to flag customers who are close to a tier threshold or overdue for re-engagement. MESA acts on those signals in Smile.io before the window closes.

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Expert Workflow Setup

Need help crafting the perfect automation? We offer worflow setup services to help you add automation into your work more quickly. Request a custom workflow.

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Build AI agents in minutes that integrate, automate, and simplify your business.

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How MESA works

MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.

Step 1.

Start with a trigger

Select a trigger that sets your workflow in motion.

This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.

Triggers are the starting points that tell MESA when to act.

Step 2.

Add an action

Next, choose the action that should follow the trigger.

Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.

Linking actions to triggers is how you build a seamless workflow process.

Step 3.

Personalize

Make your workflow even more flexible using built-in apps.

Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.

Personalization ensures your workflows fit your unique business requirements.

All set!

You just made a workflow

Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.

With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.

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Fully supported by automation experts.

Get help from our team of experts and industry partners, who are dedicated to ensuring your MESA experience is smooth, efficient, and tailored to your exact business needs.

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Knowledge Base

Training guides, tutorials, and platform documentation.

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Service Partners

Consult on automation strategy to build your workflow.

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Contact us

5-star customer support and live chat for automations.

MESA is the most customizable automation platform.