Start with a trigger
Select a trigger that sets your workflow in motion.
This could be anything from a new order in your Shopify store to a customer signing up for your newsletter.
Triggers are the starting points that tell MESA when to act.
Yotpo Integrations
MESA is the most flexible way integrate Yotpo to any app so you can get more done with less effort.
Top companies trust MESA to automate the work that runs their business.
Connect Yotpo to your favorite apps
MESA lets you connect Yotpo to any app - no coding required.
Start with a pre-made template.
Quickly add automation with our pre-made Yotpo workflow templates.
Or, build your own Yotpo integration.
Making workflows is easy. Triggers start a workflow then, actions occur when it's running. Read more Yotpo docs in our knowledge base.
Why integrate Yotpo with your business?
Integrating Yotpo into repeatable workflows helps you accomplish more in less time. Automate more tasks to unlock growth at scale.
Trigger post-review workflows the moment feedback arrives
When a customer submits a review in Yotpo, MESA kicks off the right next step — updating a Shopify tag, enrolling them in a Klaviyo flow, creating a follow-up task in ClickUp. Your response to customer feedback starts automatically, not when someone checks the review dashboard.
Sync review data with your marketing and retention tools
When a review is submitted in Yotpo, MESA updates the customer's record in Shopify and connected platforms with their rating, sentiment, and product feedback. Your segments and flows reflect what customers actually think, not just what they bought.
Alert your team when a negative review needs immediate attention
When a low-rating review comes in, MESA notifies the right person through Slack or email before it ages. Your team responds while the customer is still reachable and the situation is still recoverable.
Request reviews at the right moment in the customer journey
When a customer reaches a milestone — a delivered order, a loyalty tier, a repeat purchase — MESA triggers a Yotpo review request at the moment they're most likely to respond. Your review volume grows without manual outreach or fixed send schedules.
Let AI identify which reviews signal a deeper product or ops issue
Your AI assistant reads incoming Yotpo reviews and flags the ones that indicate a pattern — a recurring product complaint, a fulfillment issue, a sizing problem — rather than a one-off. MESA routes those signals to the right team before they compound into a larger problem.
Expert Workflow Setup
Need help crafting the perfect automation? We offer worflow setup services to help you add automation into your work more quickly. Request a custom workflow.
Accelerate your work with AI automation.
Build AI agents in minutes that integrate, automate, and simplify your business.
Try for free Try MESA for free, 7-day trial included.How MESA works
MESA helps you connect two or more apps to handle repetitive tasks automatically, no code necessary.
Step 1.
Step 2.
Add an action
Next, choose the action that should follow the trigger.
Actions are the tasks that MESA will perform automatically, such as sending a confirmation email or updating your product inventory.
Linking actions to triggers is how you build a seamless workflow process.
Step 3.
Personalize
Make your workflow even more flexible using built-in apps.
Customize your automation with tools that match your specific needs, whether it's scheduling theme changes or syncing with your CRM.
Personalization ensures your workflows fit your unique business requirements.
All set!
You just made a workflow
Finally, enable your workflow. You've just automated a task that will save you time and reduce manual effort.
With MESA, complex processes become simple, freeing you up to focus on what matters most—growing your business.
Discover more Yotpo integrations
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